White Papers

First Data’s Thought Leadership Library

As a leader in financial payments solutions and technology, First Data has created a Thought Leadership Library to house its white papers, customer success stories, case studies and research briefs to provide customers with our vision of the future of the industry. Our goal is to share First Data’s knowledge and expertise on key industry and customer issues as well as illustrate our innovation and experience in helping customers navigate the changing financial landscape.

White Papers

Title Date
What Merchants Need to Know About Cross-Border eCommerce (PDF, 1.5 MB) Dec 2008
Going Direct with Mobile Marketing (PDF, 487 KB) Dec 2008
The Corporate Purchase Card: A Catalyst for New Growth in B2B eCommerce (PDF, 333 KB) Nov 2008
Breathe New Life into Your ATM Program with Progressive Marketing and Customer Relationship Management Tools (PDF, 208 KB) Nov 2008
Understand “Customer Tempo” to Improve Marketing Results (PDF, 193 KB) Oct 2008
Increase Differentiation and Decrease the Cost of Your Consumer Bankcard Loyalty Program (PDF, 303 KB) Oct 2008
Mobile Payment: The Linchpin of the Mobile Commerce Economy (PDF, 259 KB) Oct 2008
Is Your Internet Banking Solution Costing You Customers? (PDF, 256 KB) Oct 2008
The Risks and Opportunities in a Mobile Commerce Economy (PDF, 476 KB) Sept 2008
Achieving Electronic Pay for All Employees (PDF, 174KB) Sept 2008
FACTA: Turning Regulatory Compliance into Business Growth (PDF, 285KB) Sept 2008
Tipping Point for Outsourcing of Remittance Processing (PDF, 1.0 MB) Mar 2008
Underbanked/ Unbanked Opportunity (PDF, 730KB) Mar 2008
Rethinking the Case for Hosted IVR (PDF, 793KB) Feb 2008
ATM EURO Report (PDF, 937KB) Jan 2008
The Euro Change Report (PDF, 933KB) Nov 2007
Making the Most of SEPA (PDF, 1.0MB) Oct 2007
Electronic check processing solutions: Choosing the right option for retail payments (PDF, 366KB) Sept 2007
Driving Payment Processing Efficiencies with SEPA (PDF, 1.0MB) Sept 2007
Who’s on First: Responding to Identity Theft (PDF, 323KB) Jun 2007
The Fight Against Fraud (PDF, 1.3MB) Feb 2007
The Emergence of Electronic Check Processing (PDF, 752KB) Jan 2007
Influencing How the Next Generation of Seniors Will Pay (PDF, 1.0MB) Sept 2006

Case Studies

Title Date
Sodexo Boosts Use of Employee Cafeterias With First Data® GO-Tag™ Solution (PDF, 119KB) Oct 2008
Implementation of First Data® POS Value Exchange Retail Solution Proves to be Purrfect Fit for Pawrrific Pets® (PDF, 455KB) Jan 2008
Grocery Customers Enjoy the Convenience of TeleCheck Integrated Electronic Check Acceptance® (PDF, 95 KB) Sept 2007
Reduced Effort Yields Better Outcome (PDF, 452KB) Jun 2007
Jibber Jabber Finds the Perfect Payment Solution in PaymentMate (PDF, 479KB) Jun 2007
Increasing Efficiency Through Greater Insight (PDF, 469KB) Jun 2007
First Data-Enabled Payment Options Help Put Nevada Motorists in the Driver's Seat (PDF, 450KB) Apr 2007
TeleCheck Saves Customers from Regulatory Headaches (PDF, 459KB) Mar 2007
Money Network Paycards Provide The Holland Group with a Safe, Reliable, Paperless Solution (PDF, 452KB) Nov 2006
Money Network Delivers for the World's Leader in Pizza Delivery (PDF, 452KB) Oct 2006

Research Briefs

Title Date
Consumer Payments Usage &
Segmentation Study 2007/2008 (PDF, 440KB)
2008